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THE AWARD FOR OUTSTANDING CUSTOMER SERVICE BY A BROKERAGE


 

Description

 

This award acknowledges a brokerage with a proven track record of providing their clients with superior support. Whether it is providing best-in-class assistance or reducing turnaround times, customer support is essential for client satisfaction. This award recognizes the industry player that has mastered that service and is a number one on all fronts.

 

Criteria

 

  • Open to any brokerage that provides services to clients
  • Finalists will be asked to provide details on how they go the extra mile to provide excellent customer service
  • Criteria for judges include: interpersonal communication strategies, telephone and face-to-face service
  • Demonstrated success in client retention, growth and overall business development

 

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